JOB DESCRIPTION :
- Hiring for Blended process (Email + outbound voice)
- Customer Service- Solving Escalated Telecom Customer queries.
- Handling Highest level of escalation Customer Care - Queries
|Salary:|| 2,00,000 - 2,75,000 P.A |
|Industry:|| BPO / Call Centre / ITES |
|Functional area:|| ITES , BPO , KPO , LPO , |
|Role:||Associate/Senior Associate -(NonTechnical)|
|Key skills:|| Non Voice Hiring Communication Skills Bpo Non Voice call center bpo telecom gurgaon premium BPO and Customer Service Operations customer service executive customer care executive customer support executi|
|Any graudate:||Graduation Not Required, Any Graduate - Any Specialization|
|Post graduate:||Post Graduation Not Required|
|Doctrate:||Doctorate Not Required|
- Should have excellent communications skills both verbal and written.
- Should be comfortable with customer service profile.
- Should have sound knowledge of MS Office package.
Aegis is a global outsourcing and technology services company committed to impacting client's business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 43 locations, across 9 countries and with more than 40,000 employees. Aegis services over 150 clients in verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Energy & Utilities. The company is wholly owned by Essar, a USD 35 billion conglomerate. For more information, write to us at firstname.lastname@example.org or visit www.aegisglobal.com