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Team Leader - Network Service Delivery ( ISP )
Full time
Hyderabad / Secunderabad
Not Disclosed by Recruiter
JOB DESCRIPTION:
Opening for Team Leader in Network Service Delivery ISP.

Job Description:

Candidate with experience in handling, field teams.

Should be specifically from Telecom/ISP background 

Accountability:

Responsible for implementation of Operational Strategies in Branch and Area Offices covering Deployment of New Connections, Fault Repair for existing Customers, Customer complaint resolution and maintenance of network, Network Upgradation, Network Reach Building.

Major Deliverables:

Coordinate with sales team and technical team in identifying areas for expansion

Assist Branch Manager in making proposals for Expansion Plan and Network up-gradation (POP/CPE)

Guide and monitor Area In-charges for ensuring implementation of new technology as per approved plan and migration process

Ensure proper maintenance of Branch and Area infrastructure as per the norms

Submit MIS on progress of Network up-gradation / migration & expansion and deactivations

Maintain detailed network diagram of Branch and Areas to ensure that all accounts are managed as per the prescribed norms. 

Identify and split overloaded POPs as per standard expansion plan

Ensure structured cabling (Fiber and Cat5e as per approved standard

Ensure fiber and cat5 laying as per norms through period checks and operational audits.

Ensure compliance as per connectivity policy for Fuel and Leased Line Customers

Ensure resolution of complaints as per the approved timelines
Monitor NMS through SMS and mails and take timely action based on the updates

Analyze repeated complaints and recommend solutions to fix them permanently

Analyze deactivations to design and implement course correction measures

Interested candidates can send Resume to 

krishna.chaitanya@actcorp.in


Regards,
Krishna Chaitanya

KEY INFORMATION:
Salary: Not Disclosed by Recruiter
Industry: Telecom/ISP /
Functional area: IT Hardware , Technical Support ,
Role:Hardware Installation Technician
Role category:IT Hardware
Key skills: Service Delivery Technial Team Leader Maintenace & Rollout Deployment fault repair reach building fault service network upgradation L2 Switching Routing Protocols operations and maintenance optica lfiber
DESIRED CANDIDATE:
Any graudate:Any Graduate, Diploma - Any Specialization
Post graduate:Post Graduation Not Required
Doctrate:Doctorate Not Required

Education:

1. Graduate/Diploma holder in any discipline

2. Hardware & Networking Engineer / Administrator

Work Experience

1. Minimum 3 - 7 years of total work experience

2. Minimum of 2-3 yrs. of experience as Team Leader / Senior Executive Operations in Telecom / ISP

3. Hands on experience in Trouble shooting of Networking and Hardware

4. Basic knowledge of Fiber Optic networks and fiber optic transmission.

5. Basic skill in the operation of specialized maintenance, test and fusion splicing equipment.

6. Basic skill in operating specialized test equipment and ability to interpret test results. Basic knowledge in taking and understanding loss measurements.
RECRUITER DESCRIPTION:
ACT Fibernet
Fibernet provides superfast internet services across Karnataka, Telangana, Andhra Pradesh and Tamil Nadu. It brings you the perfect combination of incredible speed and incredible FUP limits, which will together deliver an incredible internet experience.
ACT Fibernet
Fibernet provides superfast internet services across Karnataka, Telangana, Andhra Pradesh and Tamil Nadu. It brings you the perfect combination of incredible speed and incredible FUP limits, which will together deliver an incredible internet experience. ...