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Category Sales Officer - Jewellery
Full time
Pune
Not Disclosed by Recruiter
JOB DESCRIPTION:
Icustommadeit is reinventing e-commerce through their unique personalized product customization approach. It's a youthful, ambitious startup aiming to disrupt the lifestyle categories shopping space in India and globally by bringing creators and buyers on a marketplace platform to buy and sell customized goods.

THE ROLE:

We are looking for a highly motivated and passionate Category Sales Officer to help us improve the revenues and standards of excellence of our Customer Service department. You will work closely on monitoring and improving sales of your category while delighting our customers!

The most important criteria for the job is your passion and advanced knowledge of Jewellery category and a strong desire to deliver on customer satisfaction!

Requirements:

A thorough and detailed domain knowledge of Jewellery Category in terms of manufacturing & technical expertise & product sales
You should be an effective negotiator, leader and communicator in working with some of important sales partners and vendors, as well as with our valued customers.
Manage relationships - manage supplier/partner contracts, manage day-to-day customer relationships
Create business plans for new opportunities and develop and execute project plans in your category
Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines
Meet and exceed revenue target of your category.

Responsibilities:

Answer customer queries on all sorts of order related queries (customization, deliveries, payments, etc) through means of emails, messages and phone calls
Coordinate with both creators and buyers to make sure every flow of the order execution is running smoothly and on time
Follow through the entire order cycle from the moment a order is made to the final delivery
Liaising with our logistics provider in terms of interactive monitoring, scheduling and trouble shooting of our daily shipments
Facilitate root-cause investigation and follow-through on corrective actions

Interested candidates can mail their CV at hr@icustommadeit.com

Joining : Immediately
KEY INFORMATION:
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional area: Sales , Retail , Business Develop
Role:Sales Executive / Officer
Role category:Channel Sales
Key skills: Product Sales Customer Satisfaction Customer Service Category Management
DESIRED CANDIDATE:
Any graudate:Any Graduate - Any Specialization
Post graduate:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctrate:Doctorate Not Required
Please refer to the Job description above
RECRUITER DESCRIPTION:
Truelytics eComm Pvt. Ltd.
Icustommadeit is reinventing e-commerce through their unique personalized, product customization approach. It's a youthful & ambitious startup aiming to disrupt the lifestyle categories shopping space in India and globally by bringing creators and buyers on a marketplace platform to buy and sell customized goods.
Truelytics eComm Pvt. Ltd.
Icustommadeit is reinventing e-commerce through their unique personalized, product customization approach. It's a youthful & ambitious startup aiming to disrupt the lifestyle categories shopping space in India and globally by bringing creators and buyers on a marketplace platform to buy and sell c...